Quick Answer: Turkey enforces €30 value cap, 5 orders/month per citizen ID, and mandatory 11-digit TCK number—non-compliance means immediate destruction or return.

Turkey is a lucrative dropshipping market, but its B2C import regulations are among the strictest globally. Three rules govern every shipment: a strict €30 declared value cap per package, a maximum of 5 international orders per citizen ID per month, and a mandatory 11-digit TCK (National ID) number on every shipping label. The import tax rate is 60% of declared value, and packages under 20 KG incur a 220 RMB handling fee after customs clearance. Phone numbers must be exactly 10 digits starting with "0" and contain no spaces. Non-compliance results in immediate package destruction or return at the merchant's expense. The practical solution is adding a mandatory "National ID" checkout field for Turkish orders and validating the TCK format before fulfillment.

Alert: B2C Import Restrictions

The Turkish Ministry of Trade has tightened regulations for B2C imports. Failure to comply with these rules results in immediate destruction or return of goods at the merchant's expense.

1. The €30 Threshold

• Rule: No single B2C shipment can exceed 30 EUR in declared value.
• Action: Ensure your cart values or split-shipment logic accounts for this strict limit.

2. The "5 Orders" Limit

• Rule: A single citizen ID number can only receive a maximum of 5 international orders per month.
• Risk: If your customer is a frequent shopper, your package might be the 6th one that gets blocked.

3. MANDATORY ID Number (TCK No)

• Rule: The receiver's 11-digit National ID Number (TCK No) is MANDATORY for customs clearance.
• Validation:
  • Must be 11 digits long.
  • Must be provided on the shipping label.

1. Checkout Field: Add a mandatory "National ID" field to your Shopify checkout for Turkey.
2. WhatsApp Bot: If missed at checkout, use an automated WhatsApp bot to request the TCK number before fulfillment.
3. Validation: Verify the length is exactly 11 digits before submitting to Just DS.

Shipping to Turkey remains a lucrative opportunity, but only for those who respect the "Rule of Law."

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What documents are required to ship to Turkey?

Every B2C shipment to Turkey requires the recipient's 11-digit TCK (National ID) number printed on the shipping label. Additionally, the recipient's phone number must be exactly 10 digits starting with "0" (e.g., 05449722111) with no spaces. Accurate value declarations are mandatory, and very low declarations trigger strict inspections. Only individual recipients are permitted; shipping to business addresses will result in package rejection.

How much is the import tax on packages shipped to Turkey?

Turkey charges a 60% import tax on the declared value of all B2C imports. Additionally, packages under 20 KG incur a 220 RMB handling fee after customs clearance. These costs should be factored into your product pricing strategy. Under-declaring value to reduce tax is risky since Turkish customs conducts random inspections and flagged packages face delays, rejection, or additional fees.

Is there a limit on how many orders a Turkish customer can receive?

Yes. A single Turkish citizen ID (TCK number) can receive a maximum of 5 international packages per month. If your customer is a frequent online shopper, their 6th package in the month will be blocked by customs regardless of the seller. This is important to communicate to repeat customers, and you should keep packages to 4 items or fewer for smoother processing.

What happens if my package fails Turkey customs inspection?

Non-compliant packages are either destroyed or returned to sender, both at the merchant's expense. Common reasons for failure include: missing or invalid TCK number (the 2024 verification system rejects invalid IDs automatically), exceeding the €30 declared value cap, shipping to a business address instead of an individual, or having the recipient exceed their 5-package monthly limit. There is no appeals process for destroyed goods.

How should I set up my store for Turkish orders?

Add a mandatory "National ID (TCK)" field to your checkout flow specifically for Turkish shipping addresses. Validate that the number is exactly 11 digits before order submission. For phone numbers, validate 10 digits starting with "0". If a customer completes checkout without providing a TCK, use an automated WhatsApp or email flow to collect it before submitting the order for fulfillment. Never ship to Turkey without a verified TCK number.

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