Your Supplier Raised Prices 20% Mid-Campaign: What to Do Now
"TL;DR: A surprise price increase from your supplier mid-campaign forces an immediate decision: absorb the cost, raise prices, or find alternative supply. Most veterans choose wrong by either panic-raising prices (killing conversion) or absorbing costs indefinitely (margin death). The right move depends on your margin buffer and product lifecycle stage. Immediate action: calculate your new break-even, test price elasticity with a small audience, and parallel-path alternative sourcing. Long-term fix: establish relationships with direct manufacturers or work with sourcing agents who lock in pricing for agreed periods.
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The Mid-Campaign Price Shock
Your product is working. ROAS is solid. You've dialed in the creative, optimized the targeting, and orders are flowing.
Then your supplier sends this message:
"Due to material costs, price increase 20% starting next week."
No warning. No negotiation. Just a number that turns your profitable campaign into a break-even or loss.
This happens more than suppliers admit — and it happens precisely when you're most vulnerable: mid-scale.
Why Suppliers Raise Prices Mid-Campaign
Understanding the "why" helps you respond strategically:
1. Raw Material Costs Increased
Legitimate cost pressure from commodities, shipping, or factory costs. Often affects entire product category, not just your supplier.
2. They See Your Volume
Some suppliers monitor buyer activity. When they see you ordering 10x more than last month, they realize they underpriced the product.
3. Their Capacity Is Maxed
When demand exceeds production, price becomes a rationing mechanism. They'd rather sell fewer units at higher margin.
4. Testing Your Commitment
Some suppliers use price increases as a filter — serious buyers negotiate or accept; dabblers disappear.
5. They Found Better Buyers
You might not be their priority anymore. Higher-volume or more consistent buyers get better pricing.
Immediate Assessment (First 24 Hours)
Before reacting, do the math — the real math. Not gross margin, but net contribution after all costs.
Calculate Your True Unit Economics
Most sellers only look at COGS vs. selling price. Veterans know there are many more costs eating into every sale:
FULL UNIT ECONOMICS BREAKDOWN
Revenue per unit: $45.00
Variable costs:
- COGS (product + shipping): $16.50
- Payment processing (3%): $1.35
- Platform fees (if applicable): $0.50
- Refund reserve (5%): $2.25
- Chargeback reserve (1%): $0.45
─────────────────────────────────────────────
Total variable costs: $21.05
Contribution margin per unit: $23.95
Ad costs (assumed 35% of revenue): $15.75
─────────────────────────────────────────────
Net profit per unit: $8.20
Net profit margin: 18.2%
Now apply the supplier's 20% price increase:
AFTER 20% SUPPLIER PRICE INCREASE
COGS (product + shipping): $19.80 (+$3.30)
Other variable costs unchanged: $4.55
Total variable costs: $24.35
Contribution margin per unit: $20.65 (was $23.95)
Ad costs (unchanged): $15.75
─────────────────────────────────────────────
Net profit per unit: $4.90 (was $8.20)
Net profit margin: 10.9% (was 18.2%)
The reality: A 20% COGS increase dropped net profit by 40%. That's nearly half your profit gone — not just a few percentage points of gross margin compression.
At scale, if you're doing 100 units/day, that's $330/day in lost profit — nearly $10,000/month.
What This Means for Your Campaign
With compressed margins, your tolerance for everything else shrinks:
- Ad efficiency: Your target ROAS needs to increase from ~2.7x to ~4.0x to maintain same net margin
- Refund rate: Every refund now hurts more (less buffer to absorb)
- Conversion rate: Must improve to maintain CAC efficiency
- Scale ceiling: Point where campaign becomes unprofitable moves closer
This is why supplier price increases mid-campaign feel existential — they cascade across your entire P&L.
Determine Price Elasticity Tolerance
Can your product handle a price increase? Consider:
- Price point positioning: $39 vs $35 feels different than $315 vs $300
- Competition: What are alternatives selling for?
- Perceived value: Does your marketing justify premium?
- Platform dynamics: Does higher price affect ad auction/ranking?
Assess Product Lifecycle Stage
- Early scale (< 500 sales): More flexibility to test pricing
- Peak scale (profitable, growing): Risk losing momentum
- Mature (stable but declining): May not survive margin compression
Response Options
Option A: Absorb the Cost
When it works:
- High contribution margin products where you have buffer
- Short-term spike expected to reverse
- Product is mature and has limited runway anyway
When it fails:
- You're already operating at thin net margins (under 15%)
- Permanent cost structure change
- Creates unsustainable precedent for future increases
Execution: Continue current pricing, monitor profitability, set time limit for reassessment.
Option B: Raise Your Price
When it works:
- Product has strong perceived value
- Competitors also raising prices
- You can test with segment first
When it fails:
- Price-sensitive product category
- Raise kills conversion rate
- Competitors maintain old pricing
Execution: A/B test new price with 20% of traffic first. Measure conversion impact before full rollout.
Option C: Negotiate with Supplier
When it works:
- You have order volume leverage
- Price increase is negotiable (test the water)
- Long-term relationship value exists
When it fails:
- Supplier is firm
- You're small fish to them
- Negotiation delays action
Execution: Counter-offer with volume commitment. "Keep old price, I guarantee 500 units/week for 3 months."
Option D: Find Alternative Supply
When it works:
- Product is not unique to this supplier
- Alternative exists with better pricing
- You have time to switch without stockout
When it fails:
- Supplier has exclusive or unique product
- Alternatives have quality variance
- Time to switch exceeds campaign runway
Execution: Parallel source immediately. Don't wait for negotiation to fail.
Option E: Phase Out Gracefully
When it works:
- Margins become unworkable
- Better opportunities exist
- Product was mature anyway
When it fails:
- Product still has growth runway
- Alternatives not ready yet
- Emotional attachment to "winner" status
Execution: Reduce ad spend gradually while scaling up next product.
The Right Decision Framework
Ask these questions in order:
- Can I absorb this for 2 weeks while I assess? (If yes, buy time)
- Is there alternative supply at old pricing? (If yes, switch)
- Can my product handle a price increase? (If yes, test it)
- Is this product worth fighting for? (If no, gracefully exit)
Price Increase Communication to Customers
If you raise prices, don't apologize — reframe:
Don't say:
""Due to supply chain issues, we've had to raise prices..."
"
Do say:
""We've upgraded our shipping speed and packaging for this product." (If true)
"
Or simply change the price without announcement. Most customers don't track your historical pricing.
Preventing Future Price Shocks
Level 1: Multiple Supplier Strategy
Never depend on single supplier for margin-critical products:
- Source same product from 2-3 suppliers
- Know each supplier's pricing and quality
- Be ready to shift volume
Level 2: Price Lock Agreements
Work with suppliers or agents who commit to pricing stability:
- Agree pricing for specific period (30-90 days)
- Include volume commitments in exchange
- Written agreements, not verbal
Level 3: Direct Manufacturer Relationship
Bypass trading companies and agents who add margin:
- Factory pricing is typically 20-40% below trading company
- More transparency into actual costs
- Better positioned to negotiate
Level 4: Sourcing Partner with Cost Control
Partner with fulfillment providers who actively manage supplier relationships:
- They negotiate on your behalf
- Lock pricing as part of service
- Alert you to coming price pressure before it hits
The difference is night and day. One seller described it: "With my previous agent, I found out about price increases when my invoice changed. With my current partner, they told me raw material costs were rising a week before suppliers sent increases — and they'd already negotiated a phase-in period so I had time to adjust."
That early warning system — knowing about cost pressure before it becomes your emergency — is the operational advantage that compounds over time.
The Margin Protection Mindset
Supplier price increases are inevitable over long enough timeframe. The question isn't "how do I avoid them?" but "how do I build margin buffer to absorb them?"
Sustainable unit economics:
- Target 40-50%+ contribution margin (after COGS, processing, reserves)
- Target 15-20%+ net margin after ad spend
- Build in at least 25% COGS buffer for supply chain variability
Why net margin matters more than gross:
A product with 60% gross margin but 40% ad spend leaves you 20% contribution before processing, refunds, and overhead. That's thin. A supplier shock, refund spike, or CAC increase can flip you negative.
Track the full P&L per unit, not just COGS vs. selling price. Veterans who survive supply chain shocks are those who know their real numbers — and price accordingly from day one.
What Happens Next Time
You'll find another winner. You'll scale again. When you do:
- Build in margin buffer from the start
- Have backup supply identified before scaling
- Know your price elasticity before you're forced to test it
- Document supplier pricing in writing when possible
The first surprise price increase is market education. The second is failure to adapt.
Frequently Asked Questions
How quickly should I respond to a supplier price increase?
Acknowledge within 24 hours, but don't commit immediately. Use 1-2 weeks to assess alternatives, test price elasticity, and negotiate. Suppliers expect some pushback — immediate acceptance signals you'll accept future increases too.
Should I pass the full cost increase to customers?
Rarely in full. Calculate the actual impact on your net margin, not gross. If a 20% COGS increase drops your net profit per unit from $8 to $5, you need to determine: does a $3-4 price increase maintain conversion, or does partial absorption + efficiency improvement work better? Often a combination — modest price increase plus tighter ad efficiency — works better than passing 100% to customers.
What's a reasonable margin to maintain for dropshipping products?
Think in terms of net margin, not gross. Target 15-20% net margin per unit after all costs (COGS, processing, reserves, ad spend). Your contribution margin (after variable costs, before ads) should be 40-50%+. If your net margin is under 10%, any supply chain shock — supplier increase, refund spike, CAC increase — can flip you unprofitable.
How do I negotiate with a supplier who raised prices?
Lead with volume commitment. "I'll guarantee 1,000 units/month for 3 months if you hold the original price." Suppliers want predictable demand. If they still refuse, you have your answer about the relationship value.
At what point should I switch suppliers mid-campaign?
When alternative supply is verified (quality tested) and price savings exceed switching costs. Don't switch mid-campaign without quality confirmation — a quality drop hurts worse than margin compression.